FAQ

We cater to analog photography enthusiasts by offering a curated selection of high-quality equipment. Our menu includes 16mm cine cameras, Advanced Super-8 cameras, Autofocus SLRs, Beaulieu cameras and accessories, Manual focus SLRs, Medium Format cameras, Large format cameras, and a range of lenses (from Canon, Nikon, Minolta, and more). We also stock camera film, darkroom equipment, filters, flash units, and essential accessories like cases, bags, straps, lens caps, and hoods. Whether you’re a professional filmmaker or a budding student, we provide the tools to capture timeless memories.

Absolutely. Every order receives meticulous attention—we inspect, test, and package your equipment with the reverence it deserves. This ensures that your camera or lens arrives in optimal condition, ready for your creative projects.

Yes! We offer movie camera rental services, perfect for filmmakers needing specialized equipment like 16mm cine cameras. For details on availability and terms, please contact us at [email protected].

We take 1-2 business days to process each order, during which we carefully prepare and package your items to ensure they meet our high standards for security and care.

We offer two shipping methods to suit your needs:
– Standard Shipping ($12.95): Shipped via DHL or FedEx, this option includes tracking and insurance. Delivery typically occurs within 10-15 business days after shipment.
– Free Shipping: For orders over $50, we provide complimentary shipping via EMS. This economical choice takes 15-25 business days after shipment, ideal for building your collection of lenses, film, or darkroom gear.

We proudly serve photographers globally, from Paris to Tokyo, with secure international delivery. However, due to logistical constraints, we currently cannot ship to certain Asian countries and remote regions. If you’re unsure about your location, feel free to email us for confirmation.

Once your order ships, we’ll provide a tracking number via email. For Standard Shipping (DHL/FedEx), you can use this to monitor your package’s journey. For Free Shipping (EMS), tracking may be available depending on the destination—check your shipment confirmation for details.

We accept Visa, MasterCard, JCB, and PayPal to provide flexible, secure payment options for our global community of creatives. All transactions are processed with encryption to protect your information.

No, you can checkout as a guest. However, creating an account allows you to track orders, save preferences, and enjoy a smoother shopping experience. If you encounter any issues with your account, contact us at [email protected].

We accept returns within 15 days of receipt if your equipment doesn’t meet expectations. To initiate a return, email us at [email protected] with your order details. Items must be in original condition with all packaging and documentation. Refunds will be processed once we receive and inspect the returned item.

Due to the nature of analog photography, certain items like film or used equipment may have restrictions. Please refer to the product description or contact us for specifics before purchasing.

Our photography-obsessed team is always here to assist! Email us at [email protected] for any questions about delivery, products, or your order. We’re based in Nashville but connected to photographers worldwide, and we’ll respond as quickly as we ship—with care and precision.